General Policies & Procedures

Le Cordon Bleu is legally obliged as a registered training provider to have policies and procedures in place to ensure that students are able to study in an environment which is safe, free of harassment, fair and equitable, and where individual rights and responsibilities are transparent and respected by all.

The following general policies and procedures must be adhered to by all Le Cordon Bleu students, at all times:

• Access, Diversity and Equity Policy
• Consumer Rights
• Education Services for Overseas Students (ESOS) Legislative Framework
• Enrolment Policy
• Fees and Refunds Policy
  • Domestic Students
  • Overseas Students
• FEE-HELP Policies and Other Resources
• HELP Loan Review of Decisions Policy
• LCBA Medals and Pins Policy
• LCBA Privacy Policy
• Overseas Student Transfer Between Registered Provider Policy
• Sexual Assault and Sexual Harassment Policy
• Statement of Tuition Assurance
• Student Bring Your Own Device Policy
• Student Code of Conduct
• Student Complaints and Appeals Policy
• Student Contact Details Policy
• Student Critical Incident Policy
  • Student Critical Incident Protocols
• Student Dress Code Policy
• Student Feedback Policy
• Student Welfare Policy
• Student Social Media Statement of Expectations
• Student Support Policy

Graduate Attributes and Course Learning Outcomes

For a full list of definitions, please refer to the Le Cordon Bleu Australia Glossary of Policy Terms

For full program course rules, please refer to the relevant course structure page.